T-Mobile in Seattle, WA Open now

Reviews about T-Mobile

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  June 15, 2020, by Michael Jacques
  My screen broke because of the shoddy protector they recommended, but that's not why I'm leaving this review. I came in to ask what my options were and was essentially told to buy a new phone or screw off because I didn't have insurance. No help, no suggestions, not even sympathy. Now I'll be paying more than I paid for this galaxy s8 just to get it fixed by some third party repair company, and be phoneless for who knows how long. As soon as my contract is up, I'm ditching t-mobile like the scam they are.
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  May 27, 2020, by Don Loseff
  Walked in hoping to resolve a service issue with my, admittedly, old phone. The sales person - definitely couldn't call him a "service" person - Hassan, brushed aside any possible resolution, only sought to sell me a new phone. He was very quick to make sure that I had his card so he would get credit for the sale when I would, no doubt, come to my senses and return to make a purchase. Well, I was able to find resolution using Google, so I won't be returning anytime soon.
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  April 17, 2019, by Adam Omidpanah
  This store mishandled my "cell spot" after I returned it. They did not follow-up to find it, and they have charged me $300 dollars and threatened to take me to collections. They are irresponsible, and cannot be accounted for to manage their poor clerks and terrible service. Because I am a customer I am powerless to get resolution to my problem. Why would I want to keep their terrible device? It did nothing to boost my already awful cell signal. I am more than disappointed. I would suggest to anyone to go well out of their way to avoid this particular store. But more importantly, you should consider another mobile provider.